Answered on: June 13, 2018

Client

Hi, I found a car by Avis from your website for hire on 20 June at Manosque, France. The cancellation policy states free cancellation up to 24 hours before pickup. May I know, after making a booking, just in case I need to cancel my car, how do I do it? How can I access my booking page to make cancellation? Normally other bookings can be cancelled by logging-in or keying-in the booking number on the merchant's website.

Agent

you simply log in to http://www.cancelcarhire.com or to amend the booking if necessary

Client

So, my booking number will be e-mailed to me after I made my booking here?

Agent

yes an email confirmation voucher will be sent with all the instructions/directions.

Client

How long does refund take place?

Agent

3 working days ( subject to your own credit card company)

Agent

thank you

Client

Thank you very much

Client

By the way, Ada car hire is an agent?

Agent

no a supplier